Please be advised that we will be performing scheduled production maintenance to improve system performance and stability.
Maintenance Window
- Start: Friday, September 19, 2026, at 8:00 AM EDT (Saturday, 1:00 PM BST)
- End: Saturday, September 26, 2026, at 1:00 PM EDT (Saturday, 6:00 PM BST)
Impacted Product Families
Service Availability
- System Access: Hosted products will be unavailable during this window. Users attempting to log in will see a maintenance page.
- Reports/Exports: All scheduled outbound exports and reports will be canceled during this period.
- Connectivity: FTP/SFTP sites may experience intermittent connectivity issues.
Recommendation: We recommend pausing any automated data file deliveries until the maintenance is complete. If a scheduled delivery fails, please resend the files after the window closes.
